Monday, February 11, 2008

The woes of a civil serf

Have just discovered a blog by an anonymous civil servant called Civil Serf. Actually quite funny and I have no idea what department she might work in. She does however sum up the problems of what they all like to call "delivery" these days.
(1) We don’t employ enough lawyers, accountants and other specialist staff which are all required to run ‘cottage-industries’ in collecting and reporting data to make it all work.

(2) We have appalling IT systems (I would swear my desk top is powered by a hamster setting fire to jaffa cakes…the incessant squeaking is driving me crazy!)

(3) We can’t penalise anyone for their poor performance because that’s seen as cruel, especially when we are contracting with charities and do-gooders that complain to journalists “Ooooo the DWP are reducing funding to a project supporting 50 unemployed disabled people in Cornwall…. how terrible” Tough choices are impossible...

(4) We can’t really prove a link between anything we are doing and any actual improvement in the state of the country because everything is so complex and can’t be measured (even if we had the accountants and the IT to do it.)
Shall be adding to the blogroll I think and reading regularly.

5 comments:

Anonymous said...

Good, good the site you find Master Dizzy it is most interesting.

Anonymous said...

Yes - good recommendation. Thats another 15 mins of work lost.

Anonymous said...

The clues are there if you want to figure out the department.

will said...

Civil Serfs observations are plainly in the public interest, since what she reports on has no bearing whatsoever on national security whilst revealing the misuse and waste of taxpayer's money. More please, I don't believe any court action against her could succeed.

will said...

Further to the above, her job should be safe, because the public interest plainly overrides contractual tie downs which might prevent public interest being served. Then too, there is the matter of proper intent in her armoury. More brave bloggers please.